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Roles and responsibilities

• Assists external clients in the implementation of software, hardware or solutions.
• Defines and executes on delivery and implementation plans.
•  Provides training and end-user support during and after the implementation process.
•  Requires a bachelor's degree.
•  Typically reports to a manager.
•  Works on projects/matters of limited complexity in a support role.
•  Internal Communication with office
•  Collection of client data and infra readiness
•  Delivery of assigned weekly tasks
•  Data entry Verification and mapping (Process Capturing
•  User Training on Application
•  Client Engagement
•  Tracking of forthcoming activities at client site
•  Training Internal and External
•  Monthly Reports to the Client/s
•  Functional Testing of Application 
•  Inter departmental coordination
•  Handling the product concerns/ client queries
• Worked on an ERP previously